Information We Collect

We collect different types of information depending on how you interact with our services. Some you give us directly, some we gather automatically, and some comes from how you use our platform.

Information You Provide Directly

When you create an account or use our services, you might share:

• Your name, email address, and phone number when registering
• Financial goals and budget preferences you enter into our planning tools
• Payment information when subscribing to premium features
• Messages you send to our support team
• Calendar data you sync with our budget planning system

Automatically Collected Information

Our systems gather certain technical details to keep things running smoothly:

• Device information (type, operating system, browser)
• IP address and general location data
• How you navigate through our platform and which features you use
• Session duration and interaction patterns
• Error logs when something doesn't work properly

Third-Party Sources

Occasionally, we receive information from external services you've connected to kairothuneon, like calendar applications or financial tracking tools you've authorized us to access.

How We Use Your Information

We use your data to provide and improve our budget calendar services. That probably sounds vague, so here's what that actually means in practice:

• Service Delivery: Creating and maintaining your account, processing your budget plans, syncing calendar events, and providing customer support when you need help
• Platform Improvements: Analyzing usage patterns to understand which features work well and which need refinement (we look at trends, not individual behavior)
• Communication: Sending service updates, responding to your inquiries, and occasionally sharing educational content about financial planning (you can opt out of marketing emails)
• Security and Fraud Prevention: Monitoring for suspicious activity and protecting your account from unauthorized access
• Legal Compliance: Meeting Australian Privacy Principles requirements and other applicable regulations

Data Sharing and Disclosure

We limit data sharing to what's necessary for operating our service. Here's who might see your information and why:

Service Providers

Third-party companies that help us run kairothuneon, including:

• Cloud hosting providers (AWS Sydney region for Australian data residency)
• Payment processors for subscription billing
• Email service providers for communications
• Analytics platforms that help us understand usage patterns

These providers are contractually obligated to protect your data and can only use it for the specific services they provide to us.

Legal Requirements

We may disclose information if required by Australian law, court order, or government request. We'll notify you about such requests unless legally prohibited.

Business Transfers

If kairothuneon is acquired or merged with another company, your information would transfer to the new entity. We'd notify you before this happens and inform you of any different privacy practices.

Your Rights Under Australian Privacy Law

The Australian Privacy Act gives you specific rights regarding your personal information. Here's what you can do and how to exercise these rights:

Access Your Information

You can request a copy of all personal data we hold about you. We'll provide this within 30 days in a commonly used electronic format.

Correct Inaccurate Data

If information we have is wrong or outdated, you can request corrections. For most account details, you can make these changes directly in your settings.

Delete Your Data

You can request deletion of your account and associated data. We'll remove everything except information we're legally required to retain (like transaction records for tax purposes).

Restrict Processing

You can ask us to limit how we use your information while we address a concern you've raised about its accuracy or our processing methods.

Data Portability

Request an export of your budget data, calendar entries, and account information in CSV or JSON format to transfer to another service.

Data Security Measures

We take security seriously, though no system is completely bulletproof. Here's what we do to protect your information:

• Encryption: All data transmissions use TLS 1.3 encryption. Sensitive information is encrypted at rest using AES-256
• Access Controls: Only authorized staff can access customer data, and access is logged and monitored
• Regular Security Audits: We conduct quarterly security assessments and penetration testing
• Secure Infrastructure: Our servers are hosted in certified data centers in Sydney, Australia
• Employee Training: Staff undergo privacy and security training every six months
• Incident Response: We have protocols for detecting, responding to, and notifying users about security breaches

If we detect a data breach that might affect your information, we'll notify you within 72 hours as required by Australian law.

Data Retention and Deletion

We don't keep your information longer than necessary. Here's our approach to data retention:

Active Accounts

While your account is active, we retain all information needed to provide our services — budget plans, calendar data, account settings, and usage history.

Inactive Accounts

If you don't log in for 24 months, we'll email you asking if you want to keep your account. Without a response, we'll delete non-essential data after another 6 months.

Deleted Accounts

When you delete your account:

• Personal profile information is removed immediately
• Budget and calendar data is deleted within 30 days
• Backup systems purge your data within 90 days
• Financial transaction records are retained for 7 years (Australian tax law requirement)
• Anonymized usage statistics may be retained indefinitely

Cookies and Tracking Technologies

We use cookies and similar technologies to make kairothuneon work properly. Here's what we use and why:

Essential Cookies

These keep you logged in and remember your preferences. Without them, the service doesn't function. These can't be disabled.

Analytics Cookies

We use these to understand how people use kairothuneon — which features are popular, where people get stuck, what devices they use. This helps us make improvements.

Managing Cookies

You can control non-essential cookies through your account settings or browser preferences. Blocking analytics cookies won't affect functionality, though it might limit some personalization features.

International Data Transfers

kairothuneon primarily operates within Australia, and we store Australian customer data on servers located in Sydney. However, some of our service providers operate globally, which means your information might occasionally be processed outside Australia.

When this happens, we ensure:

• The receiving country has adequate privacy protections under Australian Privacy Principles
• Contractual safeguards are in place requiring equivalent protection
• Data transfers comply with Australian Privacy Act requirements

Children's Privacy

kairothuneon isn't designed for children under 18. We don't knowingly collect information from minors. If you're a parent who discovers your child has created an account, contact us and we'll delete it promptly.

Our budget planning tools assume adult financial responsibilities and decision-making capacity. If you're under 18 and want to learn about budgeting, we recommend using our services with a parent or guardian's supervision and account.

Changes to This Policy

We update this policy periodically as our services evolve or regulations change. When we make significant changes, we'll notify you by email and display a notice on the platform for at least 30 days.

The "Last Updated" date at the top shows when we last revised this policy. We maintain an archive of previous versions — email us if you'd like to review older versions.

Continuing to use kairothuneon after changes take effect means you accept the updated policy. If you disagree with changes, you can close your account before they become effective.

Complaints and Disputes

If you're unhappy with how we've handled your personal information, here's the process:

• Contact us first: Email contact@kairothuneon.com with details of your concern. We'll investigate and respond within 30 days
• Escalate internally: If you're not satisfied with the response, ask to escalate to our Privacy Officer
• External complaint: You can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at any time. Their contact details are available at oaic.gov.au

We take complaints seriously and use them to improve our privacy practices. You won't face any negative consequences for raising concerns.